While gaming on quest 2 my right oculus controller suddenly stop working even though it was paired and connected.
There could be several reasons behind the right or left oculus controller not working such as a Dead battery, pairing issue, internal damage, Firmware glitch and so on.
Below we have listed some basic solutions that could bring your quest controllers back to life again if it was only a temporary issue.
- Replace the batteries
- Re-pair your controllers
- Restart your quest 2 headset
- Keep your oculus software up to date
- Try performing a factory reset.
Now let’s move to advanced steps if the basics failed to solve your problem:
- Tap the white button on your right controller continuously for 25 seconds
- Disconnect the oculus link cable or Airlink connection from the PC.
In case your quest 2 controller still blinks white after trying everything, there may be a firmware issue or you might have a broken unit.
My suggestion: Contact Meta support so that you can claim your warranty or report this unknown issue.
Replace The Batteries
First, you can take out your right-hand controller batteries for like 5 minutes, then put them on again and see if this trick fixes the issue or not.
If not then try replacing your battery with a new one.
Dead or dying batteries are often the root cause of controller issues. It’s really simple to replace the batteries in your controllers—just pop off the battery door on the back of the controller and insert a new AA battery.
Restart your quest 2 headset
This thing happens every once in a while and a restart is usually all it takes to fix it.
To do this, simply press and hold the power button on the right side of your headset until you see the Power off the screen. Select Restart and your headset will turn off and then turn back on.
Also, we would suggest you if you are using quest 2 headset with a PC, then remove the Oculus link connection and try to restart your headset again.
Un-pair and Re-pair your controllers
Here you can unpair your controllers through the oculus app. follow the process below:
- Open Oculus App > Go to “Device” Section
- Hit controllers option > Select “Right” Controller > Click “unpair”
- Now there you can see the option to pair a new controller.
- Select “right” hand controller to pair with the left one
- Follow the app’s instructions to pair the controller
- After a few seconds, your controller should be paired properly
If this doesn’t work then let’s try to move to the next step
When the first time this oculus controller issue occurred, I tried this trick and it worked for me.
I continuously pressed the controller’s hamburger button for about 20-30 seconds and suddenly the controller started tracking again.
And it’s proven that the same trick worked for a lot’s of users.
Factory Reset Your Quest 2 Controllers
Resetting your Oculus Quest 2 controllers may be necessary if you’re experiencing issues with them, or if you simply want to start fresh with your device. Here’s how to do it:
- To begin, make sure that your Quest 2 is turned on and connected to your computer via the USB cable.
- Next, open the Oculus app on your computer.
- In the Oculus app, click on the gear icon in the top right corner to access your settings.
- From there, select ” Devices” from the left sidebar.
- Then, find and click on your Quest 2 under the “Oculus Devices” section.
- After that, click on “Controller Settings.”
- Finally, click on “Reset Controller.”
- A pop-up window will appear asking you to confirm this action; once you do, your controllers will be reset and you can begin using them again.
Manual Reset Method
- If the above method doesn’t work for you, there is also a manual reset method that you can try. To do this:
- First, power off your Quest 2 by holding down the power button until the light turns red.
- Next, remove the battery cover from your controllers and take out the batteries.
- Once the batteries have been removed, press and hold down the “Oculus” button on your right controller for about 10 seconds.
- After that, re-insert the batteries into both of your controllers and put the battery covers back on.
- Finally, turn on your Quest 2 by pressing the power button; your controllers should now be reset and ready to use.
This is the last option to try. If you have already a warranty to claim then contact meta immediately. Some users also got a new set of controllers from meta because the issue was a firmware glitch and meta support decided to replace them.
Replace Your Oculus Controller
If nothing above works for you, it’s better to simply go for a new pair of quest controllers.
Sometimes the problem remains unsolved and it just causes you pain in the head.
The controllers are needed to do some fun activities like flying drones and accessing motion controlled game like beat saber and VR boxing games.
Quest 2 right or left controllers will cost you $75 from the oculus store. So you don’t need to buy the whole set, you can grab which one is necessary.